החשדניסטים - הזירה-Ecommerce CRM & amp; Retention Manager

Ecommerce CRM & amp; Retention Manager

משרה מלאה
|
Airport City, ישראלAirport City, ישראל

תגיות רלוונטיות

  • מכירות
  • מסחר אלקטרוני - איקומרס
  • משווק דיגיטלי

פירוט

Position Summary:
We’re looking for a hard-working reliable individual looking to join a growing team of experts at
an international beauty brand. The Ecommerce Retention & amp; Customer Engagement Manager
will play a core role in developing and executing a global retention strategy with a focus on
measuring and increasing Customer Lifetime Value. This role is vital to our future growth
strategy.
This position will report to the Head of Global Ecommerce

Qualifications & amp; Personal Attributes:
- 3-5 years of relevant experience in retention marketing
- Great mix of hands-on technical capabilities and creative ability
- Eats excel spreadsheets for breakfast (strong analytical capability)
- Loves marketing technology and is up to date with trends & platforms
- Mother-tongue level written and verbal English & Hebrew
- German or other European language is an advantage
- Obsessed with growth hacking
- Ability to work in dynamic high paced environment
- Good at long term planning & short-term execution
- Strong organizational skills
- Strong ability to independently solve problems (good at Google)
- Educational background in marketing, business, or relevant field
- Experience in a/b testing and conversion rate optimization
- HTML skills are a must (the more the better)
- Well versed in domestic and international email compliance laws including CAN-SPAM,
CASL and GDPR

Core Responsibilities:
- Manage and expand Ahava’s retention efforts & platforms across multiple markets
- Create a 1:1 relationship with our digital consumers
- Anticipate consumer needs by creating engaging lifecycle automation on site & off -
implementing and optimizing complex trigger-based user journeys to meet business
goals
- Establish targeting strategies based on customer life-cycle segmentation & predictive
analytics
- Develop engaging content based on brand needs & opportunities
- Define & communicate campaign performance to stakeholders and build a clear
roadmap for the future
- Work closely and coordinate with all departments within the organization worldwide,
including international regional teams
- Multi-channel personalization

Job Type: Full-time
לוגו
פורסם   25 מאי 2021
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